Frequently Asked Questions

Find answers to frequently asked questions about Margolai laptops. If you don't find what you're looking for, please contact our customer support team.
How long is the warranty period for UOWAMOU laptops?

All Margolai laptops come with a 2-year standard warranty covering manufacturing defects.

How do I find my product serial number?

The product serial number is usually located on a label on the bottom of the notebook, or it can be found in the "About This Mac" section of the system settings.

How to optimize the battery life of Margolai laptop?

To extend battery life, we recommend that you: 1) adjust the display brightness to a moderate level; 2) use energy-saving mode; 3) close unused background applications; 4) disable unnecessary system services and features; 5) regularly update the system and drivers.

What to do if your laptop runs slowly?

If your Margolai laptop is running slowly, try the following solutions: 1) Close resource-intensive background applications; 2) Run the Disk Cleanup tool; 3) Check for malware; 4) Increase the RAM or upgrade the SSD; 5) Perform a system recovery. If the problem persists, please contact technical support.

How to check the order status?

After purchasing online, you can check the status of your order by: 1) using the "Order Management" page in "My Account" on the official website; 2) using the tracking link in the order confirmation email; 3) contacting Customer Service with your order number. Once your order has shipped, you will receive an email notification with shipping information.